Can a turnkey home be built to accommodate my needs?

21 March 2024

If you’re not in the business of building homes, you may think a property is good to go when you’re handed the keys and given the green light to move in.

But the reality is that there’s still a lot that needs to happen once a home is built – things like landscaping, retaining walls, driveways, fencing and finishes. It can be overwhelming, costly and time consuming.

That’s unless you opt for a “turnkey home”, which does exactly what it says on the tin: when the build is done, you can turn the key and start enjoying your new home without lifting a finger. They’re also sometimes called “spec homes”.

At SHAWOOD, we service every part of your new home build, finishing everything between the front yard and the back fence.

Lot 92, Norman Estates


As unique as you

There’s a misconception that turnkey homes can’t meet your family’s individual needs.

Our focus on innovative design and precision engineering means SHAWOOD homebuyers are purchasing a product that has been designed and crafted by industry experts utilising over 60 years of research and development in how people live in their homes.

Our team of planners and architects create individualised floorplans to suit each block of land, taking into account the land size, council requirements, natural sunlight throughout the day so that you get the best from both the home you’re living in and the block of land you’re living on.


Our Research and Development institute in Kyoto, Japan is dedicated to understanding the needs of people of all ages in different walks of life, researching things from kitchen layouts, steps taken between rooms, to placement of light switches and power points, down to accessibility throughout the home for wheelchair users.

We have a team of interior designers who have come up with individualised colour palettes to take the guess work out of one of the most stressful decisions of home design – the colours of your kitchen and bathroom!


Design Director at Sekisui House Australia, Lester Chambers, provides more insight into the thoughtful design incorporated into SHAWOOD homes. “Meticulous attention is given to every aspect of our room designs, ensuring a harmonious blend of functionality and comfort, including optimising airflow throughout the homes, promoting a sense of freshness and vitality in every corner. Our floorplans are carefully crafted to streamline daily activities. Whether it’s moving seamlessly from the garage to the laundry room, and then to the kitchen, our layouts are engineered for convenience and efficiency.”

We work with the best contractors in Australia to ensure you can focus on choosing a SHAWOOD home that meets your unique needs and preferences.


Anna purchased a SHAWOOD spec-home at Norman Estates and shares how her experience is unlike any other, “I’ve built homes with custom builders in the past, and they’ve all been great homes, however my SHAWOOD home is different.”

“The design and structure of the home is unique – each element of the home has been thoroughly thought through. From the moment you walk through the door, everything feels ‘in its place’. My home’s design offers generous living and lounge areas, lots of open space, great sized bedrooms, and plenty of storage, adding that little bit of extra living comfort that is oftentimes missed”.

Lot 89, Norman Estates


By your side the whole time

As nice as it is to move in with minimal fuss, we know you want to stay informed about the progress of your home build. That’s why we surround all SHAWOOD homebuyers with a team of experts from the get-go.

Our sales representatives take a considered approach to understanding your needs, including your ideal home type and location.

Once we’ve determined the best SHAWOOD design for you, you’ll be introduced to a dedicated customer relations officer, who’ll see your project through to the moment you step through the front door of your new home for the first time.

Our customer service officers provide regular progress updates for the duration of your build, including pictures so you can see our cutting-edge technology at work as your home comes together.

They’ll even be there to welcome you to your new SHAWOOD home when construction is completed.


Stellar customer service process marked the start of Anna’s journey with SHAWOOD, and from the get-go, Anna knew she would be taken care of.

“Each step of the SHAWOOD process was highly organised and regular communication was a key element that helped me feel confident on how my home was tracking during construction.  I was always informed at each stage of the process, highlighting SHAWOOD had good measures in place with their start-to-end process”, shared Anna.

“Anytime I had a question during construction Nayomi was always available to respond and after sale, Matthew was quick to respond. I can’t fault their customer service – it allowed me to gain confidence in the SHAWOOD brand and customer service team, I felt confident I was going to walk into a house that was well built. I just felt at ease about the entire process – from building to turning the key!”

SHAWOOD Customer Service Officers, Nayomi and Mathew


Care for life

Sekisui House has been building sophisticated, innovative homes all over the globe for 60 years, and SHAWOOD is an essential part of that story.

That’s why our contracts are crafted to ensure your piece of mind every step of the way.

We’re constantly striving to provide unmatched customer service – and that doesn’t stop when we hand over the keys to your new home.

We know life happens and sometimes things go wrong. That’s why we provide unmatched maintenance services after settlement, rectifying defects, and breakages in a timely and convenient manner.

If it’s broken, you can bank on our rectification teams being there to fix it.

That’s just what you get when you entrust your complete home build to a developer with 2.6 million homes’ worth of experience.